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Forex Forum to Share, Discuss, Communicate and Trade Forex • RoboForex - company news and official support for customers
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Re: RoboForex - company news and official support for custom

PostPosted: Wed Oct 04, 2017 7:40 am
by RBFX Support
New Members Area: now it’s better and more cutting edge

Dear Clients and Partners!

We’re pleased to inform you that the Company has successfully updated your Members Area’s appearance and navigation and now you can take full advantage of the changes that have been introduced. We hope these changes will help you to manage and control your accounts and funds more efficiently.

In your Members Area, we’ve improved:

1. The main navigation page
Thanks to increased "fast" navigation blocks and their positioning in the center, you can perform any action you want in just few seconds.

2. Members Area pages navigation
Finding the Affiliate calculator or a link to download the terminal is now as simple and convenient as using them.

3. The account depositing form
If you have an opened RoboForex Wallet, choose the account to be deposited directly in the form. No more sidebars!

4. Information about our investments products
All information about CopyFX, RAMM, and Stocks websites is now located in a single section of your Members Area to make it easy and convenient to navigate.

We’re not planning to stop here and want to continue working actively in this direction basing on your feedback. Please send your suggestions how to improve Members Area to info@roboforex.com.

Thank you for choosing our Company!

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Thu Oct 05, 2017 6:37 am
by RBFX Support
Trade bitcoin and ethereum with RoboForex!

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Dear Clients and Partners!

We’re pleased to inform you that RoboForex is offering you an opportunity to trade CFDs on cryptocurrencies. From now on, you can trade one of the most advanced and popular instruments, BTCUSD and ETHUSD.

Cryptocurrencies are an excellent alternative to usual trading instruments, which is expanding very quickly. For instance, bitcoin has almost tripled in the price over the last 8 months and attracted a lot of attention from both professional traders and beginners. Ethereum growth rates are also impressive: at the beginning of the year it cost just 8 USD, but nowadays it’s price equals to 292 USD.

Cryptocurrencies are available for trading to the clients with Pro-Standard, ECN-Pro NDD, Pro-Affiliate, ECN-Pro Affiliate, and Stock accounts. If you don’t have any of these account types, you can open them right now:

Besides, access to trading cryptocurrencies may be interesting for our partners. After launching new instruments, we will pay the affiliate commission for Contracts for Difference on BTCUSD and ETHUSD.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Thu Oct 26, 2017 2:22 pm
by RBFX Support
Changes in trading schedule

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Dear Clients and Partners!

We’d like to remind you that on October 29th 2017, the countries of the European Union will revert to Standard time from Daylight saving time. In the USA, the same will happen on November 5th 2017. As a result, the trading schedule is to be changed in the following way*.

RoboForex

Trading schedule on metals (XAUUSD, XAGUSD):
  • From October 30th to November 3rd 2017, trading on metals will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 12:00 AM – 10:59 PM.
  • Starting November 6th 2017, trading on metals will be available within the operating range of the contract specifications.
    Trading session (server time): 1:00 AM – 11:59 PM.
Trading schedule on CFD on indices:
  • From October 30th to November 3rd 2017, trading on CFD on indices will be opened and closed 1 hour earlier than usual (server time). Trading session (server time):
    Trading session (server time):
    • DE30Cash, UK100Cash: 9:00 AM – 5:30 PM.
    • US30Cash, US500Cash, USTechCash: 3:30 PM - 10:00 PM.
  • Starting November 6th 2017, trading on CFD on indices will be available within the operating range of the contract specifications.
    Trading session (server time):
    • DE30Cash, UK100Cash: 10:00 AM – 6:30 PM.
    • US30Cash,US500Cash,USTechCash: 4:30 PM - 11:00 PM.
Trading schedule on CFD on oil (Brent and WTI):
  • From October 30th to November 3rd 2017, trading on CFD on oil will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 2:00 AM – 10:59 PM.
  • Starting November 6th 2017, trading on CFD on oil will be available within the operating range of the contract specifications.
    Trading session (server time): 3:00 AM – 11:59 PM.
Trading schedule on the USDRUB currency pair:
  • Starting October 30th 2017, trading on the USDRUB currency pair will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 9:00 AM – 5:59 PM.
Trading schedule on other instruments:
  • On Friday, November 3rd 2017, trading will be closed at 11:00 PM (server time).
RoboForex Stocks

Trading schedule on American stocks, indices, and ETFs:
  • From October 30th to November 3rd 2017, trading will be opened and closed 1 hour earlier than usual (server time).
    Trading session (server time): 3:30 PM – 9:59 PM.
  • Starting November 6th 2017, trading will be available within the operating range of the contract specifications.
    Trading session (server time): 4:30 PM – 10:59 PM.
Trading schedule on Forex currency pairs:
  • On Friday, November 3rd 2017, trading will be closed at 11:00 PM (server time).
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Fri Oct 27, 2017 5:03 am
by Nathan Fields
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Re: RoboForex - company news and official support for custom

PostPosted: Fri Oct 27, 2017 12:06 pm
by RBFX Support
Changes in trading schedule

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Dear Clients and Partners!

We’re informing you that due to the public holiday in Germany (Reformationstag) on October 31st 2017, several instruments will be traded according to the changed schedule*.

RoboForex
Trading schedule on CFD on the DAX30 (DE30Cash) Index
  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.
RoboForex Stocks
Trading schedule on CFD on the DAX30 (GER30) Index
  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.
Trading schedule on German stocks
  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Tue Oct 31, 2017 7:41 am
by RBFX Support
Release of the free trading robots builder for R Trader platform

Dear Clients and Partners!

We’re pleased to inform you about the release of the unique trading robots builder for R Trader platform. Now you can create your own trading robot even if you don’t have comprehensive programming skills. Build strategies, test and run them in the web terminal using free real-time market data and user-friendly interactive financial charts.

The builder will allow you to:

• Access the strategy patterns and create trading robots without having any programming skills using a visual editor.
• Backtest long-term strategies with the help of the deepest historical data back to 1970.
• Run strategies in the real time mode. All operations are running on the server at the institutional speed.

Additionally:
Trading Forex instruments is now also available in R Trader platform.

• More than 40 instruments
• Low spreads – from 0 pips

Haven’t heard about RoboForex Stocks and R Trader trading platform yet?
Then you have an excellent opportunity to learn all aspects of the project by opening a free demo account. Create your own trading strategy right now!

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Thu Nov 02, 2017 10:34 am
by RBFX Support
Changes in trading schedule (Unity Day)

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Dear Clients and Partners!

We’re informing you that due to the public holiday in Russia (Unity Day), on November 6th, 2017 the USDRUB currency pair will be traded according to the changed schedule*.

Trading schedule on USDRUB

• November 6th, 2017 - no trading.
• November 7th, 2017 - trading starts as usual.

Starting November 7th, 2017, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Tue Nov 07, 2017 11:20 am
by RBFX Support
No more offers! CopyFX is improving tre cooperation scheme between traders and investors

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Dear Traders and Investors!

We’re pleased to inform you about significant improvement of the platform functionality, which simplifies the cooperation scheme between CopyFX Traders and Investors. From now on, Traders won’t have to create offers one after another and "lose" all investors, who are subscribed to them. Now the subscription conditions operate on a regular basis and the commissions are transferred with the specified periodicity without having to perform any additional actions.

New cooperation scheme:

• The Trader specifies the conditions of the subscription to their account. If necessary, they can change the conditions.
• Investors subscribe to the Trader’s account, but not their offer. The subscription can be cancelled only by the Investors if they want to.
• Settlements between Traders and Investors are made at the end of each investment period, the duration of which is specified by the Trader when they set the subscription parameters.

How to switch to the new scheme:
To switch to the new scheme, the active offer should be closed. After that, Traders can set the constant subscription conditions on "CopyFX settings" page of their Members Area.

More detailed information about the new functionality can be found on our website.

Sincerely,
CopyFX