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Forex Forum to Share, Discuss, Communicate and Trade Forex • RoboForex - company news and official support for customers
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Re: RoboForex - company news and official support for custom

PostPosted: Wed Apr 12, 2017 12:57 pm
by RBFX Support
Changes in trading schedule

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Dear Clients and Partners!

We’re informing you that due to the holiday in the USA, the United Kingdom, and Germany, Catholic Good Friday and Easter Monday, there will be some minor changes to the trading schedule*.

Trading schedule on Metals and CFDs on Oil:
  • April 14th, 2017 – no trading.
  • April 17th, 2017 – trading starts as usual.
Trading schedule on CFDs on American indices:
  • April 14th, 2017 – no trading.
  • April 17th, 2017 – trading starts as usual.
Trading schedule on CFDs on German and British indices:
  • April 14th, 2017 – no trading.
  • April 17th, 2017 – no trading.
  • April 18th, 2017 – trading starts as usual.
Trading schedule on US Shares, Powershares ETFs, iShares ETFs:
  • April 14th, 2017 – no trading.
  • April 17th, 2017 – trading starts as usual.
Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed by the provider.


Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Thu Apr 13, 2017 4:41 am
by RBFX Support
Changes in trading conditions for the Turkish Lira instruments

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Dear Clients and Partners!

On April 16th 2017, Turkey is planning to hold a referendum on a possible transition from the parliamentary government to the presidential republic. Therefore, all currency pairs with the Turkish Lira (TYR) might get more volatile, and, as a result, the liquidity might reduce significantly. RoboForex is introducing temporary restrictions in the trading conditions for USDTRY and EURTRY instruments in order to decrease risks for the Company’s clients.

Changes in trading schedule on the Turkish Lira (TYR) instruments

From the market opening on April 14th 2017, Friday, and to the market closing on April 18th 2017, Tuesday, "Close only" will the only mode for the TYR instruments in MT4, MT5, and cTrader platforms. Opening new positions will be unavailable.

On April 19th 2017, all trading conditions will be restored to usual.

We recommend you to take into account these changes when planning your trading activity and modify the number and volume of your open TYR positions in advance.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Fri Apr 14, 2017 12:21 pm
by RBFX Support
Results of "FxCuffs 2017" exhibition

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Dear Clients and Partners!

We’re pleased to inform you that on March 24th and 25th 2017, a Polish city of Krakow hosted an exceptional event for the Eastern and Central Europe, "FxCuffs 2017" exhibition. RoboForex (CY) Ltd was the Platinum exhibitor of the event.

2017 was a record-breaking year for FxCuffs: the exhibition was attended by more than 4,000 traders, who had opportunities not only to know about the services provided by the European brokers, which operate in Poland, but also to attend lectures and seminars held by the leaders of the industry. According to Marcin Wenus, the vice-president of "FxCuffs" foundation, when starting the brand in 2014, organizers had no idea that it would become so popular and strong.

This and many other facts make it clear that FxCuffs is very important for RoboForex and its clients. Apart from physical presence at the exhibition as a participant, this year the Company organized and supported the presentation of Luboslav Cisarik, the director of StrategyQuant branch in Poland, "RoboForex StrategyQuant – how to create an automatic trading strategy without knowing any programming languages".

Do you want to know more about this unique product for creating trading robots and strategies? Visit "StrategyQuant - a trading robots builder" page of our website.

Attention! Don’t miss an opportunity to use StrategyQuant absolutely for free for the entire month!

RoboForex would like to thank all visitors of FxCuffs exhibition for the interest they took in the event and offers photo report to those, who couldn’t attend it:

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Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Wed Apr 19, 2017 9:08 am
by RBFX Support
Possible growth of volatility due to the presidential elections in France

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Dear Clients and Partners!

We’re informing you that due to the upcoming presidential elections in France, financial markets may suffer from the sharp increase in volatility and reduction in liquidity, which may result in significant widening of spreads. This influence may occur during the period from April 23rd to 30th 2017 if the president is elected in the first voting, or from April 23rd to May 14th 2017 if the president is elected in the second voting.

We recommend you to take into account these changes when planning your trading activity and modify the number and volume of your open positions in advance.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Fri Apr 28, 2017 10:54 am
by RBFX Support
Changes in trading schedule

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Dear Clients and Partners!

We’re informing you that due to the public holidays in Russia (Spring and Labor Day, and Victory Day), Germany (Labor Day), and the United Kingdom (Bank Holiday), several instruments will be traded according to the changed schedule* on May 1st, 8th, and 9th 2017.

Trading schedule on the USDRUB currency pair:

• May 1st, 2017 – no trading.
• May 2nd, 2017 – trading starts as usual.
• May 8th and 9th, 2017 – no trading.
• May 10th, 2017 – trading starts as usual.

Trading schedule on CFDs on indices (UK100Cash, DE30Cash):

• May 1st, 2017 – no trading.
• May 2nd, 2017 – trading starts as usual.

Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Mon May 01, 2017 10:47 am
by RBFX Support
RoboForex Stocks: new trading features, instruments, and conditions

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Dear Clients and Partners!

We’re pleased to inform you that the latest update of Umstel trading terminal has introduced several changes: more trading instruments and modifications in the current trading conditions.

New opportunities of Umstel terminal:

• Order management after and before trading sessions: place and modify Take Profit, Stop Loss, Limit, and Stop even when the market is closed, and they will be executed after the trading session starts.
• Tooltip balloons on the chart icons.
• Trading from charts:

1. Placing and managing pending orders.
2. Managing Take Profit and Stop Loss.
3. Displaying positions and profit and loss reports (PnL).

Additional trading instruments:

CFDs on indices and more than 200 stocks, including DAX, UK100, Snapchat, and others.

Changes in trading conditions:

• The maximum position volume has been increased up to 2,000 stocks.
• The leverage for low-liquid instruments has been increased up to 1:2.
• The commission per stock has been increased up to 0.02 cents. The maximum commission hasn’t been changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Mon May 22, 2017 2:26 pm
by RBFX Support
RoboForex Wallet - Your Funds Are Safeguarded

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Dear Clients and Partners!

We are glad to inform you that RoboForex has launched the new multi-currency RoboForex Wallet.

Features of RoboForex Wallet

Risk management - your funds are protected against risks from open trading positions.
Profit accumulation - you can withdraw your profit from all of your trading accounts to your Wallet.
Fast transfers - the Wallet allows you to deposit money to your trading account at any time and any place, RAMM and Stocks accounts included.
Convinience - withdrawals from the Wallet are instant; no fee is charged for withdrawing funds.
Safety - all the Wallet funds are kept on segregated accounts in major European and British banks.

For more information about this service please visit our "RoboForex Wallet" page.

If you have already opened a Members Area in our company, to register the Wallet you only need to send a request on "Wallet Registration" page.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Thu May 25, 2017 10:04 am
by RBFX Support
Better Terms of "2017 coupons for MQL5 signals"

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Dear Clients and Partners!

We a glad to announce that the offer "2017 coupons for MQL5 signals" now includes the MetaTrader5 platform as well.

Here are the terms of the offer once again:

A free coupon can be used to subscribe for any of the trading signals totaling to 40 USD.

• The offer includes MetaTrader4 and MetaTrader5platforms.
• The coupon can be used one time only during subscription to trading signals in service "MQL5 signals".

To get a coupon for MQL5 trading signals, the client must complete a few simple steps:

• Confirm your passport and residential address.
• Deposit funds to your trading account in the amount no less than 300 USD*.
• Send a request for receiving a coupon to mql5coupon@roboforex.com.

More information can be found on our "2017 coupons for MQL5 signals" page.

* – Only deposits made after 11 April 2017 are eligible.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Fri May 26, 2017 4:30 pm
by RBFX Support
Changes in trading schedule on Metals and CFD

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Dear Clients and Partners!

We’re informing you that due to the public holidays in the USA (Memorial Day) and the United Kingdom (Late May Bank Holiday), several instruments will be traded according to the changed* schedule on May 29th 2017.

Trading schedule on all metals (XAUUSD, XAUEUR, XAGUSD, XAGEUR, XPTUSD, XPDUSD):

• May 29th, 2017 - no trading.
• May 30th, 2017 - trading starts as usual.

Trading schedule on CFDs on Crude Oil (WTI, Brent), American indices (US500Cash, US30Cash USTechCash) and FTSE100 indice (UK100Cash):

• May 29th, 2017 - no trading.
• May 30th, 2017 - trading starts as usual.

Trading schedule on US Shares, Powershares ETFs, iShares ETFs:

• May 29th, 2017 - no trading.
• May 30th, 2017 - trading starts as usual.

Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

Re: RoboForex - company news and official support for custom

PostPosted: Mon Jun 05, 2017 3:55 am
by RBFX Support
Changes in trading schedule

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Dear Clients and Partners!

We’re informing you that due to the public holiday in Germany (Whit Monday), several instruments will be traded according to the changed schedule*on June 5th 2017.

Trading schedule on CFDs on the DAX DE30Cash index and CFDs on the DAX GER30 index (RoboForex Stocks):

• June 5th, 2017 – no trading.
• June 6th, 2017 – trading starts as usual.

Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex