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RoboForex - company news and official support for customers

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Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue May 28, 2013 3:40 pm

Information for Liberty Reserve users

Dear Clients and Partners!

We’re informing you that starting May 24th, 2013, Liberty Reserve electronic payment system has been experiencing serious technical difficulties:


  • The company’s official website is unavailable.
  • All operations are suspended.

As of today, we’ve disabled funds transfer via Liberty Reserve payment system in your Live Account. We will enable depositing and withdrawal as soon as the payment system resumes its operations. Until then, we suggest you use other payment systems, which are available in Deposit/Withdrawal section.

We are very sorry for inconveniences.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed May 29, 2013 1:15 pm

RoboForex guarantees the safety of its clients’ assets

Dear Clients and Partners!

Taking into consideration the uncertainty about Liberty Reserve payment system, the RoboForex Company would like to inform its clients that:


  • - The Company is aware of any risks of working with electronic payment systems, that’s why its clients’ funds transferred via these systems are kept in reliable commercial banks, where they are absolutely safe.
  • - The Company guarantees its clients the safety of their assets on RoboForex accounts regardless of the final outcome of the incident concerning Liberty Reserve payment system.
  • - The Company’s clients can use other payment systems for depositing/withdrawal, which are available in their RoboForex Live Account.

High level of safety of clients’ accounts and funds is the top priority for RoboForex, as the Company is trying to maintain it whatever the circumstances are.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu May 30, 2013 5:42 pm

Favorable conditions for cTrader platform until the end of this summer!

Dear Clients and Partners!

The RoboForex Company is extending its offer with low commission for cTrader ECN platform until the end of this summer. Until September 1st, 2013, the commission will be $20 for trading volume of 1 million USD. At the same time, we’d like to remind you that there are still no requirements for minimum initial deposit for cTrader platform, so you can start your trading activity with any amount of money on the account.

cTrader trading platform is a state-of-the-art and powerful terminal, which is based on the NDD (Non Dealing Desk) technology. The technology enables direct market access (DMA) and provides almost instant order execution. To learn more detailed information about cTrader terminal, visit “cTrader trading platform” section of our website.

You can also assess the advantages of the platform online, without even downloading and installing it. Just follow the link:

ct.roboforex.com

Pay attention that before connecting to the terminal you need to open an ECN-Pro account in your Live Account.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby adobephotoshop » Fri May 31, 2013 8:03 am

In forex local forum (my language), I found out Roboforex was not good.
Please visit here: http://mmo4me.com/showthread.php?114410-Roboforex-ko-rut-tien-duoc-cancelled
adobephotoshop
 
Posts: 154
Joined: Fri Nov 02, 2012 7:28 am

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Fri May 31, 2013 5:36 pm

Benefit from the advantages of ECN accounts without any limitations!

Dear Clients and Partners!

The RoboForex Company is pleased to inform you about profound changes in trading conditions for ECN accounts. We’ve decided to cancel the limit for initial deposit for all types of ECN-Pro and ECN-Fix accounts.

The main advantages of ECN accounts is a direct access to the liquidity providers via Currenex. Order execution based on NDD (Non Dealing Desk) technology provides each trader with low spreads and high speed of order processing. Assess the quality and advantages of ECN accounts from RoboForex right now by opening a trading account for one of the three available trading platforms.

Benefit from fast order execution, trading without re-quotes, and the access to interbank liquidity using ECN (Electronic Communication Network) technology on favorable conditions with RoboForex!

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sun Jun 02, 2013 12:19 pm

RoboForex webinars during the next weeks

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

04/06/2013, 15:00 - The mind of a winning trader.
06/06/2013, 15:00 - Top-Down Analysis. Trader's homework.
11/06/2013, 15:00 - Powerful price action patterns. Part I.
13/06/2013, 15:00 - Powerful price action patterns. Part II.


You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Thu Jun 13, 2013 5:13 pm

Affiliate commission rate will be changed

Dear Clients and Partners!

We are pleased to inform you that starting June 18th, 2013, affiliate commission rate for Fix-Standard & Fix-Cent accounts will be changed. The changes will affect “Agent” program, as well as all levels of “Webmaster” program. However, a small decrease of affiliate commission rate for the accounts with fixed spread will soon be compensated by new additional services for our partners and clients. These services will simplify the process of attracting new clients and help you to improve your affiliate statistics.

Right now, in your affiliate Live Account, you can find updated promotional materials, as well as the new way to attract clients – “Show random RoboForex banner”. In order to use it, you need to select the banner with appropriate size and file type and then copy HTML code to the page where you are going to place the chosen banner.

We have already published updated affiliate commission rate in "IB's commission" section of our website.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Tue Jun 18, 2013 12:47 pm

RoboForex webinars during the next weeks

Dear traders!

The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

The following topics will be discussed during our webinars in the nearest future:

18/06/2013, 15:00 - The mind of a winning trader.
20/06/2013, 15:00 - Top-Down Analysis. Trader's homework.
25/06/2013, 15:00 - Powerful price action patterns. Part I.
27/06/2013, 15:00 - Powerful price action patterns. Part II.


You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Wed Jun 26, 2013 7:35 pm

Welcome Bonus 3.0: New version of our popular bonus program

Dear Clients and Partners!

By a popular request, we are very pleased to introduce a new version of our bonus program, "Welcome Bonus 3.0". Despite this version is a new one, the main advantage remains the same: new clients of the Company have an excellent opportunity to receive $15 bonus and start trading without their own investments.

However, there are some useful improvements:


  • Bonus can be transferred to any trading account with USD as an account currency: cent and standard, MetaTrader4 and MetaTrader5 ones. The only condition is that the account must not be of ECN type.
  • Each new client can receive two $15 bonuses, one for MetaTrader4 and one for MetaTrader5 accounts.
  • The last, but not the least! Those clients, who are already trading with the RoboForex Company, will benefit from the bonus program, because it’s them, who will provide new clients with coupons worth $15 each. After the coupon is activated, the owner of the coupon will receive a commission for each transaction made by the trader who received this coupon.

If your trading volume equals 5 standard lots, a coupon will be automatically given to you the next day. After receiving this coupon, you can give it to any person, who hasn’t received any bonuses from our Company and hasn’t become our client yet. The most important thing is not to waste time. Remember that each coupon expires in 30 days.

Information about coupons you’ve received can be found in "Welcome Bonus 3.0 Coupons" section of your Live Account.

To read more detailed description of the bonus program, visit "No Deposit Bonus" section of our website.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

Re: RoboForex - company news and official support for custom

Postby RBFX Support » Sat Jun 29, 2013 10:15 am

Changes in trading schedule on Metals

Dear Clients and Partners!

We’re informing you that due to the celebration of the Independence Day in the USA, trading schedule on XAUUSD and XAGUSD will be the following:

03/07/2013 - closing time is at 6.30 pm. server time.
04/07/2013 - no trading.
05/07/2013 - opening time at 10 am. server time.

Starting July 5th, 2013 the above-mentioned instruments will be available for trading as usual.

Sincerely,
RoboForex
RBFX Support
 
Posts: 623
Joined: Tue Feb 19, 2013 12:11 pm

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